Damp and Mould Help for UK Tenants and Landlords

UK damp & mould guidance

Damp and mould help for UK tenants and landlords

This page helps you get to the right starting point when damp, condensation or mould is reported — without guesswork, blame, or unnecessary escalation.

For tenants

I’m dealing with damp, condensation or mould

Start by identifying the pattern. Most problems in UK homes are condensation-related, but not all are.

Start with the diagnosis

Not sure about responsibility?
Read the landlord rules

For landlords & housing teams

Clearer triage, fewer repeat reports

Use a pattern-first approach to identify likely causes before escalation or remediation.

Use the diagnostic flow

Need a neutral reference?
Landlord guidance overview

Start with what you can see

Why this approach is used

Many damp and mould disputes arise because symptoms are treated without identifying the underlying cause.

This site uses a pattern-based approach that starts with the most common explanations first and escalates only when the signs don’t fit condensation.

For a full explanation of how condensation, mould and damp relate to each other across a property, see:
Condensation, mould and damp explained.

CondensationGuide